Contact information

CONTACT INFORMATION
Skina Clothing
Last updated: July 11, 2026

We are here to help. A real person reads and answers every message.

CUSTOMER SUPPORT
Email: help@skinaclothing.com
Support hours: Monday-Friday, 9:00 AM - 5:00 PM (Eastern Time, US)
Typical response time: within 24 hours on business days

To help us assist you faster, please include in your email:
- Your order number (found in your confirmation email)
- The name and email address used to place the order
- A short description of your question or issue
- Photos, if your question is about a damaged or incorrect item

WHAT WE CAN HELP WITH
- Order status and tracking
- Changes to an order or shipping address (before the order ships)
- Sizing advice and product questions
- Returns, exchanges, and refunds
- Payment or billing questions
- Privacy requests (data access, correction, or deletion)
- Partnership and wholesale inquiries

BUSINESS DETAILS
Store name: Skina Clothing
Legal owner: Michael Leonard Bacan Varlan
Legal form: Registered self-employed professional ("autonomo") in Spain
Tax ID (NIF): 08138687E
Registered address: Calle San Isidro 13 - 2C, 48007 Bilbao, Spain

Please note: the registered address above is our administrative address, not a returns address. Do not send returns without contacting us first - we will provide the correct return address and instructions when you email us at help@skinaclothing.com.

POLICIES
Return & Refund Policy: /policies/refund-policy
Shipping Policy: /policies/shipping-policy
Privacy Policy: /policies/privacy-policy
Terms of Service: /policies/terms-of-service
Legal Notice: /pages/legal-notice